About Us

At CPAPsupplies.com, we give our customers the confidence that they will always have a reliable one-stop-shop for all of their sleep apnea treatment and overall sleep needs. Our mission is to provide top-rated products from trusted brands, competitive prices, exceptional customer care, and dependable educational resources. You can sleep comfortably knowing CPAPsupplies.com is here to help you get a restful sleep tonight, for a bright start tomorrow.™

• Email: To help us assist you as quickly as possible, please email your inquiry to info@cpapsupplies.com 

• Phone: To speak with a representative on the phone, please call 1-866-298-6482 during our regular business hours: Monday - Friday: 9:00 AM - 5:00 PM EST.* If you need assistance outside of business days and business hours, please email us at info@cpapsupplies.com 

• Chat: You can also use the Chat Support feature to speak to a live representative. Please note, our chat feature has limited hours and is only available on business days. The chat feature is available Monday - Friday: 10:00 AM EST - 4:00 PM EST.*

*Please note:

• Phone communications are only available during our regular business hours: Monday-Friday 9:00am EST - 5pm EST.

• Chat Support has limited hours of availability: Monday-Friday 10am EST - 4pm EST.

• Our phone and chat availabilty does not include holiday or inclement weather closures.

• If you need assistance outside of business hours, or on weekends, holidays, or during inclement weather closures, please email us at info@cpapsupplies.com instead of calling or attempting to reach us via chat support.

• All business closures will be listed on our Google Business Profile. During any days marked as CLOSED, phone and chat communications will not be available.

• If you or your physician require our fax number for prescription purposes, our fax number is: 877-881-1291

• For any business inquiries, please email us at marketing@cpapsupplies.com. Please note: this email address is not monitored by Customer Service, so any inquiries outside of business communications sent to marketing@cpapsupplies.com will not be communicated to the Customer Service team. To reach Customer Service directly, please continue to email: info@cpapsupplies.com.

For all business-to-business inquiries or communications, please email us at marketing@cpapsupplies.com. 

Please note: this email address is not monitored by Customer Service; any inquiries requiring or relating to Customer Service assistance sent to the marketing@cpapsupplies.com email address cannot be communicated to the Customer Service team. To reach Customer Service directly, please email: info@cpapsupplies.com.

Additionally, any business-to-business requests or non-Customer Service inquiries sent to the Customer Service email address (info@cpapsupplies.com) cannot be passed along to a different team.

We carry only authentic products from the best manufacturers, so you can rest assured that you're getting the genuine products from each brand in every order.

You can see us on the authorized distributors lists below:

• ResMed
• Fisher & Paykel

Why is it important to purchase your CPAP products from an authorized online seller like CPAPsupplies.com? Get the answers in our helpful blog.

We are proud to provide you with top-quality products for the best sleep possible through a simple e-commerce online shopping experience. As such, we are a solely cash-pay retailer and do not work with insurance in any capacity.

Regarding insurance and CPAPsupplies.com, please see more details below:

• We do not offer supplies through insurance. We are a fully e-commerce cash-pay online retailer (not an insurance-contracted vendor). Due to this, we also cannot guarantee that you’ll receive reimbursement from your insurance provider for any products/items purchased from CPAPsupplies.com.

• If your decision to purchase from CPAPsupplies.com is dependent on the capability to be reimbursed by your insurance company, please reach out to your insurance company directly prior to placing your order. This is because CPAPsupplies.com does not guarantee reimbursement on any products.

• CPAPsupplies.com does not work with or communicate with insurance companies under any circumstance, including any communication requested on a customers’ behalf.

• To assist you in attempting to obtain reimbursement from insurance, we are able to provide a fully itemized receipt of your purchase. Please note: we are unable to provide any type of insurance billable codes, billing codes, diagnosis codes, or procedure codes in your itemized receipt ; the itemized receipts only show the items purchased and a breakdown of each items’ cost. 

• HSA/FSA payments are permitted and accepted for any items purchased from CPAPsupplies.com. We are able to provide an itemized receipt for all items purchased using HSA/FSA funds upon request. 

You can learn more on our Frequently Asked Questions page. 

Interested in receiving discounts, new product announcements, back in stock alerts, and 15% off your next order? Sign up for our newsletter and get all the benefits of being a CPAP VIP!

Our team of medical reviewers and writers strives to provide comprehensive, updated health information that is reliable and easy to understand.