Frequently Asked Questions


1: What are the business hours at cpapsupplies.com for Customer Service?
2: How do I contact CPAPSupplies.com?
3: What is obstructive sleep apnea?
4: What is the difference between a CPAP, APAP and BiPAP?
5: Is a prescription required to purchase from this site?
6: How do I know if a mask will work with my machine?
7: What mask should I choose?
8: How often should I get a new CPAP?
9: What is the typical replacement schedule for CPAP and supplies?
10: How do I clean and care for my CPAP and supplies?
11: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data?
12: Do you offer a return policy on masks?
13: Can I get CPAP supplies through insurance?
14: Which manufacturers and brands do you carry?
15: Do you have a blog, or any CPAP & Sleep Apnea Related News?
16: How do I know if I have sleep apnea?
17: Can I order a mask without a prescription?
18: Do you ship internationally?

 

 

1: What are the business hours at cpapsupplies.com for Customer Service?

The Customer Service business hours for CPAPsupplies.com are Monday-Friday 9am-5pm EST. 

 

2: How do I contact CPAPSupplies.com?

    • Learn more about contacting us HERE.

      You can reach our customer service team in the following ways:
    • E-mail Us: Info@cpapsupplies.com
    • Use the live chat support feature on our site.
    • Call us at 1-866-298-6482 during regular business hours. (Monday-Friday 9am-5pm EST.)

 

3: What is obstructive sleep apnea?

Obstructive Sleep Apnea is the most common form of sleep apnea and is caused by an obstruction in the upper airway commonly caused by muscle relaxation in the throat or narrow or blocked airway. 

 

4: What is the difference between a CPAP, APAP and BiPAP?

CPAP – Continuous Positive Airway Pressure – Single fixed pressure for a continuous pressure flow.

APAP – Auto-Titrating Positive Airway Pressure – This device is set within a range of pressure (usually 4-20 cm H2O) and monitors changes in breathing then automatically adjusts pressure to compensate for the pauses in breath.

BiPAP – Bi-Level  Positive Airway Pressure – Two fixed pressures, one for inhalation, one for exhalation

Refer to the CPAP guide for more details.

 

5: Is a prescription required to purchase from this site?

A prescription is required for the purchase of all machines, full masks and humidifiers.  Each item that requires a prescription is clearly marked on our website.  We will be happy to work with your physician to get the prescription, or you may complete the attached order form and return to us at info@cpapsupplies.com or fax to 877-881-1291.

Prescription must include:

    • Patient's first and last name
    • Patient's date of birth
    • Physician's information and signature
    • Prescribed pressure setting (Bi-PAP must include IPAP and EPAP pressures, APAP must include minimum and maximum pressure)

Please see our How to Submit Your Prescription. page for more information 

 

6: How do I know if a mask will work with my machine?

Any masks can be used on CPAP, BiPAP and APAP machines; there is a standard 22mm connection.

 

7: What mask should I choose?

Mask choice is a decision that is highly personalized.  There are several mask types available including nasal mask, nasal pillows, full face, oral, and hybrid.  There are some basic tips to take into consideration when choosing a mask.  If you are a mouth breather or tend to leak air from the mouth a full face mask might be the best options.  If you have a mustache a nasal pillow could be a good fit, add a chin strap if you are a primarily breathe through your mouth while sleeping.  There are also masks that work best for higher pressure, we have these masks marked in product description.

 

8: How often should I get a new CPAP?

It is recommended to replace your CPAP/BiPAP machine with a new one every 3-5 years. Check with your doctor to ensure you are replacing yours on the appropriate schedule for you.

 

9: What is the typical replacement schedule for CPAP machines and supplies?

    • CPAP Mask - 1 every 90 days
    • CPAP Mask Cushion - 1 every 30 days
    • CPAP Nasal Pillows - 2 pairs every 30 days
    • Tubing - 1 every 90 days
    • Headgear - 1 every 180 days
    • Non-disposable filters - 2 every 180 days
    • Disposable filters - 2 every 30 days
    • Mask Chin Strap – 1 every 180 days
    • Humidity Chamber – 1 every 180 days
    • CPAP – in most cases every 3-5 years, or as necessary

 

10: How do I clean and care for my CPAP and supplies?

To optimize the mask seal, facial oils should be removed from cushion before use.  Hand wash mask in warm water using mild soap.  Rinse all components and allow to air dry out of direct sunlight.  Headgear can also be hand washed in warm water using mild detergent, rise well and allow to air dry.  We also offer CPAP mask cleaning products.

 

11: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data?

The clinical data gathered from the machine assists the physician in determining if treatment is effective and to make changes as needed. Compliance data is a record to confirm usage of treatment.  Within certain industries such as commercial trucking, drivers may be required to show compliance for DOT physicals or employers may monitor usage.


12: Do you offer a return policy on masks?

Yes, we do! CPAPSupplies.com offers a 30 Day Mask Guarantee. You can find details on our 30 Day Mask Guarantee page.


13: Can I get CPAP supplies through insurance?

You may qualify to get CPAP supplies through insurance, but this is dependent on your insurance provider and insurance plan. Contact your insurance provider to see if you are eligible. CPAPsupplies.com does not provide CPAP supplies through insurance.


14: Which manufacturers and brands do you carry?

We are proud to offer CPAP Masks, CPAP Machines, and CPAP Supplies from a number of top CPAP supply brands. You can see our full list of brands HERE


15: Do you have a blog, or any CPAP & Sleep Apnea Related News?

Yes, we are very active on our Sleep Zone blog that shares news, product information, educational pieces, and more. You can also sign up for our Email Newsletter which has blog articles, news, and exclusive discounts and promotions. Click here to sign up.


16: How do I know if I have sleep apnea?

You won't know for sure unless you get tested by a qualified doctor/clinician. We can help you with testing, and a sleep screening. However, waking up tired, experience morning headaches, having daily fatigue, and snoring are all signs that may point to sleep apnea. If you have those symptoms get tested!


17: Can I order a mask without a prescription?

Yes.We can ship you a CPAP mask kit without prescription. You'll receive the same quality you've come to expect. The only different is that each part will be individually packaged.

 

18: Do you ship internationally?

Unfortunately, at this time we do not ship outside of the United States. However, many of our customers use a freight-forwarding service to get their products to their country.

 





1: How do I contact CPAPSupplies.com?
2: What is obstructive sleep apnea?
3: What is the difference between a CPAP, APAP and BiPAP?
4: Is a prescription required to purchase from this site?
5: How do I know if a mask will work with my machine?
6: What mask should I choose?
7: How often can I get a new CPAP?
8: What codes are associated with CPAP equipment and supplies?
9: What is the typical replacement schedule for CPAP and supplies?
10: Is there a CPAP machine that works well for people who travel frequently?
11: How do I clean and care for my CPAP and supplies?
12: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data?
13: Do you offer a return policy on masks?
14: Can I get CPAP Supplies Through Insurance?
15: Which Manufacturers do you carry?
16: Do you have a blog, or any CPAP & Sleep Apnea Related News?
17: How Do I know If I have Sleep Apnea?
18: Can I order a mask without a prescription?

19: Do you ship internationally?

 

1: How do I contact CPAPSupplies.com?

    • Learn more about contacting us at cpapsupplies.com/contact-us. You can reach our customer service team in the following ways:
    • E-mail Us: Info@cpapsupplies.com
    • Call us toll free at 1-866-298-6482

 

2: What is obstructive sleep apnea?

Obstructive Sleep Apnea is the most common form of sleep apnea and is caused by an obstruction in the upper airway commonly caused by muscle relaxation in the throat or narrow or blocked airway. 

 

3: What is the difference between a CPAP, APAP and BiPAP?

CPAP – Continuous Positive Airway Pressure – Single fixed pressure for a continuous pressure flow.

APAP – Auto-Titrating Positive Airway Pressure – This device is set within a range of pressure (usually 4-20 cm H2O) and monitors changes in breathing then automatically adjusts pressure to compensate for the pauses in breath.

BiPAP – Bi-Level  Positive Airway Pressure – Two fixed pressures, one for inhalation, one for exhalation

Refer to the CPAP guide for more details.

 

4: Is a prescription required to purchase from this site?

A prescription is required for the purchase of all machines, full masks and humidifiers.  Each item that requires a prescription is clearly marked on our website.  We will be happy to work with your physician to get the prescription, or you may complete the attached order form and return to us at info@cpapsupplies.com or fax to 1-866-903-3640.

Prescription must include:

    • Patient's first and last name
    • Physician's information and signature
    • Prescribed pressure setting (Bi-PAP must include IPAP and EPAP pressures, APAP must include minimum and maximum pressure)

Please see our How to Submit Your Prescription. page for more information 

 

5: How do I know if a mask will work with my machine?

Any masks can be used on CPAP, BiPAP and APAP machines; there is a standard 22mm connection.

 

6: What mask should I choose?

Mask choice is a decision that is highly personalized.  There are several mask types available including nasal mask, nasal pillows, full face, oral, and hybrid.  There are some basic tips to take into consideration when choosing a mask.  If you are a mouth breather or tend to leak air from the mouth a full face mask might be the best options.  If you have a mustache a nasal pillow could be a good fit, add a chin strap if you are a primarily breathe through your mouth while sleeping.  There are also masks that work best for higher pressure, we have these masks marked in product description.

 

7: How often can I get a new CPAP?

Most insurance will pay for a new CPAP every 3 to 5 years.  Check with your insurance provider for clarification as policies differ.

 

8: What insurance codes are associated with CPAP equipment and supplies?

These below codes are called HCPC codes and are used by insurance companies to process claims. 

E0601 CPAP machine purchase

E0470 BiPAP purchase
E0471 BiPAP with backup purchase

E0561 Humidifier, non-heated
E0562 Humidifier, heated

A7046 Humidifier chamber - replacement

A7030 CPAP Full Face Mask
A7031 CPAP Full Face Mask Cushion
A7032 CPAP Nasal Mask Cushion
A7033 CPAP Nasal pillows/Seals
A7034 CPAP Nasal Mask

A7045 Exhalation port with or without swivel used with accessories for positive airway devices

A7035 CPAP Headgear
A7036 CPAP Chin Strap
A7037 CPAP Tubing; Long or Short

A4604 Tubing with integrated heating element for use with positive airway pressure device
A7038 CPAP Disposable Filter

A7039 CPAP Non-disposable (Foam) Filter
A7044 CPAP Full Oral Interface

K0553 CPAP Combination oral/nasal mask
K0554 Oral cushion for combination oral/nasal mask

K0555 Nasal pillows for combination oral/nasal mask

E1399 Miscellaneous durable medical equipment items (this code is to be used for any CPAP items covered by insurance but not listed above)

 

9: What is the typical replacement schedule for CPAP and supplies?

    • CPAP Mask - 1 every 90 days
    • CPAP Mask Cushion - 1 every 30 days
    • CPAP Nasal Pillows - 2 pairs every 30 days
    • Tubing - 1 every 90 days
    • Headgear - 1 every 180 days
    • Non-disposable filters - 2 every 180 days
    • Disposable filters - 2 every 30 days
    • Mask Chin Strap – 1 every 180 days
    • Humidity Chamber – 1 every 180 days
    • CPAP – in most cases every 3-5 years, or as necessary
    • The above follows the Medicare schedule for replacement if medically necessary, if filing with insurance, check with the payer directly to verify coverage and replacement schedule.

 

10: Is there a CPAP machine that works well for people who travel frequently?

Yes there is, it is called the Transcend by Somnetics.  It can be billed with regular E0601 code for CPAP and fits most masks.  Furthermore, this machine is the size of a soda can, weighs less than one pound and is designed to strap to your forehead.  It is battery powered and can be plugged into AC/DC power supply with the purchase of a mobile power adaptor.   

 

11: How do I clean and care for my CPAP and supplies?

To optimize the mask seal, facial oils should be removed from cushion before use.  Hand wash mask in warm water using mild soap.  Rinse all components and allow to air dry out of direct sunlight.  Headgear can also be hand washed in warm water using mild detergent, rise well and allow to air dry.  We also offer CPAP mask cleaning products.

 

12: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data?

The clinical data gathered from the machine assists the physician in determining if treatment is effective and to make changes as needed. Compliance data is a record to confirm usage of treatment.  Within certain industries such as commercial trucking, drivers may be required to show compliance for DOT physicals or employers may monitor usage.


13: Do you offer a return policy on masks?

Yes, we do! CPAPSupplies.com offers a 30 Day Mask Guarantee. You can find details on our 30 Day Mask Guarantee page.


14: Can I get CPAP Supplies Through Insurance?

Yes, you can! Our sister site, sleepapnea.aeroflowinc.com offers CPAP Masks, CPAP Machines, and CPAP Supplies through insurance. Not only can they help you find the right supplies, but they can also help you with Sleep Apnea Screening, Sleep Testing, and compliance. Complete our form to qualify.


15: Which Manufacturers do you carry?

We are proud to offer CPAP Masks, CPAP Machines, and CPAP Supplies from Fisher & Paykel, ResMed, and Respironics. We also offer CPAP Masks from Roscoe and Respcare.


16: Do you have a blog, or any CPAP & Sleep Apnea Related News?

Yes, we are very active on the The Sleep Zone that shares news, product information and stories. You can also sign up for our Email Newsletter which has blog articles, news, and exclusive discounts and promotions!


17: How Do I know If I have Sleep Apnea?

You won't know for sure unless you get tested. We can help you with testing, and a sleep screening. However, waking up tired, experience morning headaches, having daily fatigue, and snoring are all signs that may point to sleep apnea. If you have those symptoms get tested!


18: Can I order a mask without a prescription?

Yes.We can ship you a CPAP mask kit without prescription. You'll receive the same quality you've come to expect. The only different is that each part will be individually packaged.

 

19: Do you ship internationally?

Unfortunately, at this time we do not ship outside of the United States. However, many of our customers use a freight-forwarding service to get their products to their country.

 




<p><strong><br /><a href="#one">1: How do I contact CPAPSupplies.com?</a><br /> <a href="#two">2: What is obstructive sleep apnea?</a><br /> <a href="#three">3: What is the difference between a CPAP, APAP and BiPAP?</a><br /> <a href="#four">4: Is a prescription required to purchase from this site?</a> <br /> <a href="#five">5: How do I know if a mask will work with my machine?</a><br /> <a href="#six">6: What mask should I choose?</a> <br /> <a href="#seven">7: How often can I get a new CPAP?</a> <br /> <a href="#eight">8: What codes are associated with CPAP equipment and supplies?</a> <br /> <a href="#nine">9: What is the typical replacement schedule for CPAP and supplies?</a><br /> <a href="#ten">10: Is there a CPAP machine that works well for people who travel frequently?</a> <br /> <a href="#eleven">11: How do I clean and care for my CPAP and supplies?</a><br /> <a name="#twelve"></a><a href="#twelve">12: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data? </a><br /> <a href="#thirteen">13: Do you offer a return policy on masks?</a><a name="#twelve"></a> <br /> <a href="#fourteen">14: Can I get CPAP Supplies Through Insurance?</a><a name="#twelve"></a> <br /> <a href="#fifteen">15: Which Manufacturers do you carry?</a><a name="#twelve"></a> <br /> <a href="#sixteen">16: Do you have a blog, or any CPAP &amp; Sleep Apnea Related News?</a><a name="#twelve"></a><br /> <a href="#seventeen">17: How Do I know If I have Sleep Apnea?</a><br /> <a href="#eighteen">18: Can I order a mask without a prescription?</a></strong></p>
<p><a href="#nineteen"><strong>19: Do you ship internationally?</strong></a></p>
<p>&nbsp;</p>
<p><strong><span style="font-size: small;"><a name="one"></a>1: How do I contact CPAPSupplies.com?</span></strong><strong><br /></strong></p>
<ul>
<ul>
<li><span style="font-size: small;">E-mail Us:&nbsp;</span><span style="text-decoration: underline;"><span style="color: #1607f7;"><a style="font-size: small;" href="mailto:Info@cpapsupplies.com">Info@cpapsupplies.com</a></span></span></li>
<li><span style="font-size: small;">Call us toll free at 1-866-298-6482</span></li>
<!-- <li><span style="font-size: small;">Chat with live support during our regular business hours from 8-5 M-F EST</span></li> --></ul>
</ul>
<p>&nbsp;</p>
<p><strong style="font-size: small;"><a name="two"></a>2: What is obstructive sleep apnea?</strong></p>
<p><span style="font-size: small;">Obstructive Sleep Apnea is the most common form of sleep apnea and is caused by an obstruction in the upper airway commonly caused by muscle relaxation in the throat or narrow or blocked airway.&nbsp;</span></p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="three"></a>3: What is the difference between a CPAP, APAP and BiPAP?</strong></span></p>
<p><span style="font-size: small;">CPAP &ndash; Continuous Positive Airway Pressure &ndash; Single fixed pressure for a continuous pressure flow.</span></p>
<p><span style="font-size: small;">APAP &ndash; Auto-Titrating Positive Airway Pressure &ndash; This device is set within a range of pressure (usually 4-20 cm H2O) and monitors changes in breathing then automatically adjusts pressure to compensate for the pauses in breath.</span></p>
<p><span style="font-size: small;">BiPAP &ndash; Bi-Level &nbsp;Positive Airway Pressure &ndash; Two fixed pressures, one for inhalation, one for exhalation</span></p>
<p>Refer to <a href="https://cpapsupplies.com/cpap-buyers-guide/">the CPAP guide</a> for more details.</p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="four"></a>4: Is a prescription required to purchase from this site?</strong></span></p>
<p><span style="font-size: small;">A prescription is required for the purchase of all machines, full masks and humidifiers.&nbsp; Each item that requires a prescription is clearly marked on our website.&nbsp; We will be happy to work with your physician to get the prescription, or you may complete the attached order form and return to us at <a href="mailto:info@cpapsupplies.com">info@cpapsupplies.com</a> or fax to 1-866-903-3640.</span></p>
<p><span style="font-size: small;">Prescription must include:</span></p>
<ul>
<ul>
<li><span style="font-size: small;">Patient's first and last name</span></li>
<li><span style="font-size: small;">Physician's information and signature</span></li>
<li><span style="font-size: small;">Prescribed pressure setting (Bi-PAP must include IPAP and EPAP pressures, APAP must include minimum and maximum pressure)</span></li>
</ul>
</ul>
<p>Please see our <a href="https://cpapsupplies.com/no-prescription-required">How to Submit Your Prescription.</a> page for more information&nbsp;</p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="five"></a>5: How do I know if a mask will work with my machine?</strong></span></p>
<p><span style="font-size: small;">Any masks can be used on CPAP, BiPAP and APAP machines; there is a standard 22mm connection.</span></p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="six"></a>6: What mask should I choose? </strong></span></p>
<p><span style="font-size: small;">Mask choice is a decision that is highly personalized.&nbsp; There are several <a href="https://cpapsupplies.com/cpap-masks"><strong>mask</strong></a> types available including <a href="https://cpapsupplies.com/cpap-masks/nasal/"><strong>nasal mask</strong></a>, <a href="https://cpapsupplies.com/cpap-masks/nasal-pillow/"><strong>nasal pillows</strong></a>, <a href="https://cpapsupplies.com/cpap-masks/full-face/"><strong>full face</strong></a>, <strong><a href="https://cpapsupplies.com/cpap-masks/oral/">oral</a>, </strong>and<strong>&nbsp;<a href="https://cpapsupplies.com/cpap-masks/hybrid/">hybrid</a></strong>.&nbsp; There are some basic tips to take into consideration when choosing a mask.&nbsp; If you are a mouth breather or tend to leak air from the mouth a full face mask might be the best options.&nbsp; If you have a mustache a nasal pillow could be a good fit, add a chin strap if you are a primarily breathe through your mouth while sleeping.&nbsp; There are also masks that work best for higher pressure, we have these masks marked in product description.</span></p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="seven"></a>7: How often can I get a new CPAP?</strong></span></p>
<p><span style="font-size: small;">Most insurance will pay for a new CPAP every 3 to 5 years.&nbsp; Check with your insurance provider for clarification as policies differ.</span></p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="eight"></a>8: What insurance codes are associated with CPAP equipment and supplies? </strong></span></p>
<p><span style="font-size: small;">These below codes are called HCPC codes and are used by insurance companies to process claims.&nbsp;</span></p>
<p><span style="font-size: small;">E0601 CPAP machine purchase</span></p>
<p><span style="font-size: small;">E0470 BiPAP purchase</span><br /><span style="font-size: small;"> E0471 BiPAP with backup purchase</span></p>
<p><span style="font-size: small;">E0561 Humidifier, non-heated</span><br /><span style="font-size: small;"> E0562 Humidifier, heated</span></p>
<p><span style="font-size: small;">A7046 Humidifier chamber - replacement</span></p>
<p><span style="font-size: small;">A7030 CPAP Full Face Mask</span><br /><span style="font-size: small;"> A7031 CPAP Full Face Mask Cushion</span><br /><span style="font-size: small;"> A7032 CPAP Nasal Mask Cushion</span><br /><span style="font-size: small;"> A7033 CPAP Nasal pillows/Seals</span><br /><span style="font-size: small;"> A7034 CPAP Nasal Mask</span></p>
<p><span style="font-size: small;">A7045 Exhalation port with or without swivel used with accessories for positive airway devices</span></p>
<p><span style="font-size: small;">A7035 CPAP Headgear</span><br /><span style="font-size: small;"> A7036 CPAP Chin Strap</span><br /><span style="font-size: small;"> A7037 CPAP Tubing; Long or Short</span></p>
<p><span style="font-size: small;">A4604 Tubing with integrated heating element for use with positive airway pressure device</span><br /><span style="font-size: small;"> A7038 CPAP Disposable Filter</span></p>
<p><span style="font-size: small;">A7039 CPAP Non-disposable (Foam) Filter</span><br /><span style="font-size: small;"> A7044 CPAP Full Oral Interface</span></p>
<p><span style="font-size: small;">K0553 CPAP Combination oral/nasal mask</span><br /><span style="font-size: small;"> K0554 Oral cushion for combination oral/nasal mask</span></p>
<p><span style="font-size: small;">K0555 Nasal pillows for combination oral/nasal mask</span></p>
<p><span style="font-size: small;">E1399 Miscellaneous durable medical equipment items (this code is to be used for any CPAP items covered by insurance but not listed above)</span></p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="nine"></a>9: What is the typical replacement schedule for CPAP and supplies? </strong></span></p>
<ul>
<ul>
<li><span style="font-size: small;">CPAP Mask - 1 every 90 days</span></li>
<li><span style="font-size: small;">CPAP Mask Cushion - 1 every 30 days</span></li>
<li><span style="font-size: small;">CPAP Nasal Pillows - 2 pairs every 30 days</span></li>
<li><span style="font-size: small;">Tubing - 1 every 90 days</span></li>
<li><span style="font-size: small;">Headgear - 1 every 180 days</span></li>
<li><span style="font-size: small;">Non-disposable filters - 2 every 180 days</span></li>
<li><span style="font-size: small;">Disposable filters - 2 every 30 days</span></li>
<li><span style="font-size: small;">Mask Chin Strap &ndash; 1 every 180 days</span></li>
<li><span style="font-size: small;">Humidity Chamber &ndash; 1 every 180 days</span></li>
<li><span style="font-size: small;">CPAP &ndash; in most cases every 3-5 years, or as necessary</span></li>
<li><span style="font-size: small;">The above follows the Medicare schedule for replacement if medically necessary, if filing with insurance, check with the payer directly to verify coverage and <a href="https://cpapsupplies.com/subscribe-save">replacement schedule.</a></span></li>
</ul>
</ul>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="ten"></a>10: Is there a CPAP machine that works well for people who travel frequently? </strong></span></p>
<p><span style="font-size: small;">Yes there is, it is called the Transcend by Somnetics.&nbsp; It can be billed with regular E0601 code for CPAP and fits most masks.&nbsp; Furthermore, this machine is the size of a soda can, weighs less than one pound and is designed to strap to your forehead.&nbsp; It is battery powered and can be plugged into AC/DC power supply with the purchase of a mobile power adaptor.&nbsp; &nbsp;</span></p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="eleven"></a>11: How do I clean and care for my CPAP and supplies? </strong></span></p>
<p><span style="font-size: small;">To optimize the mask seal, facial oils should be removed from cushion before use.&nbsp; Hand wash mask in warm water using mild soap.&nbsp; Rinse all components and allow to air dry out of direct sunlight.&nbsp; Headgear can also be hand washed in warm water using mild detergent, rise well and allow to air dry.&nbsp; We also offer <a href="https://cpapsupplies.com/accessories/cleaning/">CPAP mask cleaning products</a>.</span></p>
<p>&nbsp;</p>
<p><span style="font-size: small;"><strong><a name="twelve"></a>12: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data?</strong></span></p>
<p><span style="font-size: small;">The clinical data gathered from the machine assists the physician in determining if treatment is effective and to make changes as needed. Compliance data is a record to confirm usage of treatment.&nbsp; Within certain industries such as commercial trucking, drivers may be required to show compliance for DOT physicals or employers may monitor usage.</span></p>
<p><span style="font-size: small;"><br /></span></p>
<p><span style="font-size: small;"><strong><a name="thirteen"></a>13: Do you offer a return policy on masks?</strong></span></p>
<p><span style="font-size: small;"><strong></strong>Yes, we do! CPAPSupplies.com offers a 30 Day Mask Guarantee. You can find details on our <a href="https://cpapsupplies.com/30-day-mask-guarantee/">30 Day Mask Guarantee page</a>.</span></p>
<p><span style="font-size: small;"><br /></span></p>
<p><strong><span style="font-size: small;"><a name="fourteen"></a>14: Can I get CPAP Supplies Through Insurance?</span></strong></p>
<p><span style="font-size: small;">You may be able to get CPAP products with insurance through a DME, such as <a href="https://aeroflowinc.com/sleep-apnea/">Aeroflow Sleep</a> if you qualify.</a> </span></p>
<p><span style="font-size: small;"><br /></span></p>
<p><strong><span style="font-size: small;"><a name="fifteen"></a>15: Which Manufacturers do you carry?</span></strong></p>
<p><span style="font-size: small;">We are proud to offer CPAP Masks, CPAP&nbsp;Machines, and CPAP&nbsp;Supplies from&nbsp;Fisher &amp; Paykel, ResMed, and Respironics. We also offer CPAP Masks from Roscoe and Respcare. </span></p>
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<p><span style="font-size: small;"><strong><a name="sixteen"></a>16: Do you have a blog, or any CPAP &amp; Sleep Apnea Related&nbsp;News?</strong></span></p>
<p><span style="font-size: small;"><strong></strong>Yes, we are very active on the <a href="https://cpapsupplies.com/blog/">The Sleep Zone</a> that shares news, product information and stories. You can also sign up for our Email Newsletter which has blog articles, news, and exclusive discounts and promotions!</span></p>
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<p><strong><span style="font-size: small;"><a name="seventeen"></a>17: How Do I know If I have Sleep Apnea?</span></strong></p>
<p><span style="font-size: small;">You won't know for sure unless you get tested. We can help you with testing, and a sleep screening. However,&nbsp;waking&nbsp;up tired, experience morning headaches, having daily fatigue, and snoring are all signs that may point to sleep apnea. If you have those symptoms <a href="https://cpapsupplies.com/sleep-apnea-test/">get tested!</a><br /></span></p>
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<p><strong><span style="font-size: small;"><a name="eighteen"></a>18: Can I order a mask without a prescription?</span></strong></p>
<p><span style="font-size: small;"><strong>Yes.</strong>We can ship you a <a href="https://cpapsupplies.com/no-prescription-required/">CPAP mask kit without prescription</a>. You'll receive the same quality you've come to expect. The only different is that each part will be individually packaged.</span></p>
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<p dir="ltr"><span style="font-size: small;"><strong><a name="nineteen"></a>19: Do you ship internationally?</strong></span></p>
<p dir="ltr"><span style="font-size: small;">Unfortunately, at this time we do not ship outside of the United States. However, many of our customers use a freight-forwarding service to get their products to their country. </span></p>
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