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All Your Shipping Questions Answered

Shipping & Tracking

Once you complete your order, you can expect to receive a shipping confirmation email when your order has been processed in our warehouse. You will receive tracking information about your shipment in the same manner.

If you have any questions, please contact us via email at info@cpapsupplies.com

Please note: we are only able to ship to the continental U.S., Alaska, and Hawaii. 

Shipping Options & Costs

We are pleased to offer our customers FREE standard shipping on every order with no minimum order required! Our shipping policy sets us apart from the competition and we hope it makes your shopping experience with us much more convenient.

We are pleased to offer our customers FREE standard shipping on every order with no minimum order required!

  • Same-Day Shipping: If your order is placed by 2:00PM EST Monday-Friday (and does not contain a prescription-required product), your order will be shipped out the same day!* If your order is placed after 2:00PM EST, or on a Saturday, Sunday or holiday, your order will ship the next business day.*
  • 2-Day Shipping: We also offer convenient 2-day shipping for only $29.99!* Simply select the 2-Day shipping at checkout. Please note: this option is only available Monday-Thursday and non-holidays to ensure 2-day delivery of your order.

*At this time, orders that contain a prescription-required product do not allow for the option of same-day shipping due to prescription validation requirements. We apologize for the inconvenience. However, all orders are shipped with FREE standard shipping, no minimums required!

*At this time, orders that contain a prescription-required product do not allow for the option of same-day or 2-Day shipping, and are unable to be shipped same-day due to prescription validation requirements. We apologize for the inconvenience. However, all orders are shipped with FREE standard shipping, no minimums required!

Shipping Carriers

CPAPSupplies.com uses a combination of major carriers including FedEx, UPS, DHL and US Postal Service 1st Class and Priority Mail to get the patient/customer order to them in the fastest, most economical way. Our warehouse lead-time is most often 1-2 business days, but please note the order may be delayed if a product is not immediately available. Also, some items may ship separately in certain circumstances.

Please note: we are unable to adjust the shipping carrier for any order that uses Free Shipping. Additional rates or fees apply for shipments to AK and HI

Shipping Restrictions

Please be advised that CPAPsupplies.com can only ship to residential addresses. We are unable to ship to non-residential addresses, which includes freight-forwarding locations, warehouses, business addresses, or PO Boxes. Also, at this time, we cannot ship outside of the United States. 

Expedited Shipping

Need an order faster? Contact our Customer Service team via email at info@cpapsupplies.com anytime or by phone at 866-298-6482 during business hours (Monday-Friday 9am-5pm EST) to place a request. If an order needs to be sent 2-Day Air, Overnight, or if there are any other special requests, please contact us for a quote. Due to the variety of item types, sizes and weights, as well as warehouse locations, we request you speak to one of our customer service agents for a customized quote.

Need an order faster? Contact our Customer Service team via email at info@cpapsupplies.com anytime, or by phone at 866-298-6482 during business hours (Monday-Friday 9am-5pm EST) to place a request. If an order needs to be sent overnight or if there are any other special requests, please contact us for a quote. Due to the variety of item types, sizes and weights, as well as warehouse locations, we request you speak to one of our customer service agents for a customized quote.

Please note: we cannot adjust the shipping method or expedite shipping on orders that have been previously placed.