Connect With Us

Due to the high demand of our products and services during this time, we are experiencing higher than usual call volumes. Your inquiry is very important to us and we want to help you as efficiently, quickly, and conveniently as we can.

• Email: To help us assist you as quickly as possible, please email your inquiry to info@cpapsupplies.com 

• Phone: To speak with a representative on the phone, please call 1-866-298-6482 during our regular business hours: Monday - Friday: 9:00 AM - 5:00 PM EST.* If you need assistance outside of business days and business hours, please email us at info@cpapsupplies.com 

• Chat: You can also use the Chat Support feature to chat with a live representative. Please note, our chat feature has limited hours and is only available on business days. The chat feature is available Monday - Friday: 10:00 AM EST - 4:00 PM EST.*

*Please note:

• Phone communications are only available during our regular business hours: Monday-Friday 9:00am EST - 5pm EST.

• Chat Support has limited hours of availability: Monday-Friday 10am EST - 4pm EST.

• Our phone and chat availabilty does not include holiday or inclement weather closures.

• If you need assistance outside of business hours, or on weekends, holidays, or during inclement weather closures, please email us at info@cpapsupplies.com instead of calling or attempting to reach us via chat support.

• All business closures will be listed on our Google Business Profile. During any days marked as CLOSED, phone and chat communications will not be available.

• If you or your physician require our fax number for prescription purposes, our fax number is: 877-881-1291

For all business-to-business inquiries or communications, please email us at marketing@cpapsupplies.com. 

Please note:

• This email address is not monitored by Customer Service; any inquiries requiring or relating to Customer Service assistance must be sent to info@cpapsupplies.com
• This email address is solely for business-to business communications and is not reviewed for customer assistance or customer feedback
• Any Customer Service-related emails sent to the marketing@cpapsupplies.com email address will not be communicated to the Customer Service team

Due to the demand of our products during this time, we are experiencing higher than usual call volumes. Your inquiry is very important to us and we want to help you as efficiently, quickly, and conveniently as we can.

• To help us assist you as quickly as possible, please email your question to info@cpapsupplies.com 

• To speak to a representative on the phone, please call during our regular business hours at 1-866-298-6482 (available Monday - Friday: 9:00 AM - 5:00 PM EST). If you need assistance outside of business hours, please email us at info@cpapsupplies.com 

*Please note: phone communications are only available during our regular business hours (Monday-Friday 9:00am-5pm EST) If you need assistance outside of business hours, please email us at info@cpapsupplies.com 

If you’re experiencing an issue with the website, we can work to fix it with your assistance. Simply click the “Get a Help Code” button below. After you click it, a code will appear below the button. Simply email us that code with a brief explanation of the issue at: info@cpapsupplies.com. By providing this information, our technical team will be able to identify and fix the problem. Thank you!