How do I change the delivery date or skip the next delivery?
Login to your account and go to My Product Subscriptions where you will see the Next Ship Date. Click the calendar icon to change to any future date. Choose “Skip Next Delivery” and the Next Ship Date will move forward one delivery cycle.
How do I change my delivery address or payment information?
Login to your account and go to My Product Subscriptions. Click the “More Details” link to open the section where you can change your shipping address or add a new credit card for subscription billing.
Can I add products to my subscription?
Once an order has been placed, additional CPAP equipment cannot be added to the subscription. However, you can place a new subscription and select the same ship date as the other items for each delivery period.
How do I cancel the subscription?
You are under no obligation and may cancel at any time. Login to your account and go to My Product Subscriptions to select “Cancel Future Subscriptions” next to the product order you would like to cancel. If you’d prefer, you can also contact us at firstname.lastname@example.org or 1-866-298-6482 to cancel the subscription.
While it may be tempting to save money and only replace CPAP supplies when they are visibly dirty or worn, doing so can come at a serious cost to your health. CPAP supplies are made to be disposable and are manufactured with replacement schedules in mind, with sound medical reasoning behind the industry standard replacement guidelines. The fact that CPAP equipment is placed on one of the most sensitive areas of the body (your face) and aid one of the most important bodily functions (your respiratory health), replacing supplies on schedule is not something to be taken lightly.